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Privacy Policy

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Complete Landscaping & Property Solutions ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage with our business.

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1. What Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Business name (if applicable)

• Delivery or site address

• Billing details

• Enquiry details and order history

• Website usage data (via cookies or analytics tools)

We only collect information that is reasonably necessary to provide our products and services.

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2. How We Collect Information

We collect personal information when you:

• Submit an enquiry via our website

• Request a quote

• Place an order

• Contact us by phone, email or social media

• Subscribe to updates

• Interact with our website (through cookies and analytics tools)

We may also collect information from third parties such as payment processors or delivery partners where required to complete your order.

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3. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Provide quotes and process orders

• Arrange deliveries

• Communicate about products, services or updates

• Improve our website and customer experience

• Comply with legal obligations

We do not sell or rent your personal information to third parties.​

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4. Disclosure of Personal Information

We may disclose your information to:

• Delivery contractors and transport providers

• Payment processing providers

• IT service providers and website hosting services

• Professional advisors (accountants, legal advisors)

• Government authorities where required by law

Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected.

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5. Website Analytics & Cookies

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Monitor website traffic

• Understand user behaviour

• Improve website performance

You can disable cookies through your browser settings if you prefer.

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6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

• Secure servers

• Password-protected systems

• Restricted access to personal information

• Secure payment processing

However, no method of transmission over the internet is completely secure.

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7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

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8. Marketing Communications

We may send you marketing communications about our products and services.

You can opt out at any time by:

• Clicking the unsubscribe link (if applicable)

• Contacting us directly

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9. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Complete Landscaping & Property Solutions
Email: info@completelandscaping.com.au
Phone: 0489 154 808