Shipping Policy
At Complete Landscaping & Property Solutions, we aim to provide fast, reliable, and cost-effective delivery for all our products, including concrete sleepers, steel garden edging, artificial turf, landscaping materials, and equipment hire.
Delivery Areas
We primarily deliver across Bendigo and Central Victoria. For orders outside this area, please contact us for a shipping quote.
Delivery Methods
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Standard Delivery: Local deliveries within Bendigo and surrounding areas.
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Freight Delivery: For bulk or heavy items such as concrete sleepers or steel products.
Delivery Times
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Most products are available for delivery within 1–3 business days after order confirmation.
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Bulk orders or special items may require additional lead time, which will be communicated when you place your order.
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Equipment hire items require at least 24 hours’ notice prior to pickup or delivery.
Shipping Costs
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Shipping costs are calculated based on delivery location, order size, and weight.
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For local deliveries, a flat rate may apply.
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Bulk orders or freight items will have custom quotes provided at the time of order.
Special Conditions
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Some heavy or oversized items (e.g., concrete sleepers, steel edging) may require equipment-assisted delivery.
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Customers are responsible for providing safe access to the delivery site.
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Delivery times may vary due to weather, road conditions, or other unforeseen circumstances.
Order Processing
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Orders are processed once payment is confirmed.
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You will receive a confirmation email with delivery details and tracking information where applicable.
Tracking and Support
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Where available, tracking information will be provided so you can monitor your order.
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For any delivery queries or assistance, contact us at:
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Phone: 0489 154 808
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Returns & Damages
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If a product is damaged during delivery, please notify us immediately so we can arrange a replacement or resolution.
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Our delivery policy works in conjunction with our Refund & Return Policy, available [here] Refund & Return Policy